Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

How to Deactivate a User in the Admin Portal

Administrators can deactivate a user at any time through the Admin Portal. Deactivating a user prevents them from accessing Wellness Coach while preserving their account information.

Steps to Deactivate a User 

  1. Log in to the Wellness Coach Admin Portal.
  2. From the left-hand navigation menu, select User Management.
  3. Click Users.
  4. Use the search bar to locate the user you want to deactivate.
  5. Once you've found the user, click the three dots (...) under Action.
  6. Select Deactivate User.
  7. Confirm the action if prompted.

 Notes

  • Deactivation preserves the user's account and historical data.
  • If the user needs access again in the future, an administrator can reactivate their account