How to Navigate Recognition: Complete Guide

1. Watch Tutorial Video here

2. Access Guide Flyer here

Step-by-Step Guide: How to Navigate and Give Recognition

Note: While the screenshots below show the desktop app, you can follow the exact same steps on your phone using the mobile app.

1. Open the Wellness Coach app and from your Home screen, scroll to the Recognition section and tap Open Recognition.

   

2. The main feed displays all recognitions shared across your organization in real time.
3. At the right side you can view your points balance as well as upcoming events like birthdays and work anniversaries.
   

4. To give recognition, click the top banner and build your message using these shortcuts:

   • Tag a teammate: Type @ followed by their name.
   • Add points: Type + followed by the number of points (e.g., +50).
   • Personalize: Enhance your post with emojis or GIFs.
   
5. Whenever you receive a recognition, an email notification will bring you right to the recognition board.
6. You can engage with any recognition post by adding a reply or reacting with an emoji.

Notes

• You can recognize individuals or multiple teammates in one post.

• Points are optional—if you’re out of gifting balance, you can still celebrate with a message.

Explore the Recognition Space 

A. Reward History tab

What you can do

1. View total points earned and see who gave them.

2. See points awarded to other team members across the organization.

   Tip: Use this tab to understand your recognition impact and your remaining gifting balance.

B. Personal Feed tab

This view is filtered to show recognitions most relevant to you.

What you’ll see

1. Your posts (recognitions you’ve created).

2. Mentions (posts where you were @tagged).

3. (If available) Your recent activity and highlights.

    

Best Practices for Great Recognition

1. Be specific: Call out the action and its impact (e.g., “Thanks for jumping in to fix the release blocker—your quick work kept the project on track!”).

2. Tag the right people: Use @mentions so recipients are notified.

3. Match the moment with points: Add +points to celebrate milestones or extra effort.

4. Keep it positive and inclusive: Celebrate teamwork, collaboration, and progress.

5. Have fun: Add emojis, GIFs, stickers, or images to reflect your team culture.
   
   

Support

Live Video Support
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Email Support
Reach out to support@wellnesscoach.live for assistance. This contact is also available directly inside the app. Responses may take up to 24 hours.
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