How to Join and Launch Wellness Challenges: Complete Guide

1. How to Join a Challenge - Watch Tutorial Video here

2. How to Launch a Challenge - Watch Tutorial Video here

3. Access Guide Flyer here

Step-by-Step Guide: Join and Launch a Challenge

Note: While the screenshots below show the desktop app, you can follow the exact same steps on your phone using the mobile app.

There are two ways you can join a challenge:

1. Option 1:  Your company will share a link, QR code, or flyer to help you join the challenge.

   Scan the QR code or click “Join Now” (this takes you directly to your company's challenge).

   Tap Join Challenge inside the app.

2. Option 2: You can also find your company’s challenge directly in the app: Go to the Challenges section on the home screen and tap View All to see available challenges.
   

3. Tap Join to get started! 
   

4. Once you've joined, use the navigation tabs to explore your challenge:

   • Overview: View rules, FAQ'S for common questions, dates, and guidelines.
   • Leaderboard & Stats: Track your ranking and daily progress.
     

     Note: Team Leaderboard: Shows how your team ranks against other teams.
     Individual Leaderboard: Shows your personal ranking within your team

   • Community Chat: Connect and share updates with teammates.
     Note: In team-based challenges, you’ll have access to two chat spaces:
     Team Chat: Connect, strategize, and celebrate wins with your team.
     Company Chat: Share photos, stay motivated, and engage with everyone participating across your company.
     
     

How to Launch a Challenge

1. On the home page, scroll down to the Challenges section.

2. Explore our wide variety of challenges across different areas of wellness. Challenge durations vary so you can easily fit them into your schedule.
3. Select a challenge to view its overview, details, and daily planned sessions.
4. To start the challenge, answer a few setup questions, such as choosing your participation type (individual or team) and selecting your start date.
   
5. After answering the questions, click Launch Challenge and you're ready to go!
6. Share the Challenge! Copy the link and invite others. More participants = More fun & motivation! 🚀
7. Set up daily challenge reminders to stay on track! (Make sure notifications are turned on in your app settings.)
   
   

Syncing Health Data

To participate in Steps and Movement Challenges, you need to sync your health data for automatic tracking. Follow these steps:

1. Open the Wellness Coach app > More > Activity Trackers
2. Select your health app of choice and approve permissions.
3. Automatic Updates: Your steps, activities, and minutes will update automatically.

For Content Challenges (e.g., Mindfulness & Wellness), simply complete the sessions directly in the app. They will be counted automatically!

How Steps Averaging Works

When calculating the average of daily steps for a challenge, the process is based on:

Total Steps: All steps taken by active participants divided by the total number of active participants.

Active Participants: Those who have synced their steps at least once during the challenge.

Daily Graph: Track how many minutes you completed each day
Compare your progress with the leader (green) and the average (blue)

Other Helpful links:

• How to Track Workouts Without a Smartwatch on iOS
• Can I switch teams during my Company's challenge?
• Can my friends and family participate in my company’s Wellness Challenges?
• Understanding Step Averaging for Challenges
• What is TrueStep Validator and how does it work?
• How can I win the challenge I'm currently participating in?

Support

Live Video Support
Schedule a live support session with our team for real-time, face-to-face help whenever you need it.
Learn more about how to book
[Book live support]

Email Support
Reach out to support@wellnesscoach.live for assistance. This contact is also available directly inside the app. Responses may take up to 24 hours.
[Email us]