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      Chat with Your Coaches For a Better Coaching Experience

      What is Chat with Coach?

      Chat with Coach lets you message your wellness coach directly in the app. It’s perfect for quick questions, clarifying session points, and staying engaged between sessions. 

      Note: Chat with Coach is here for quick check-ins. For full consultations and personalized support, you’ll still need to book a coaching session.

      Overview- Home screen, Coaching, Explore

      👉Not all coaches have chat enabled yet. If you see the “Chat ” button in a coach’s profile, that means they’re available for messaging. We’ll keep adding more coaches over time!

      How it works

      • You start the chat: Only you can message first, and your coach will reply.

      • Real coaches, real time: Coaches will respond as soon as they can, but since they’re real humans (not bots!), replies may take a little longer. 

      • Notifications: Coaches get notified if your message goes unread.

      • Clear chats: You can delete a chat from your view anytime (a secure copy stays on file). Chats are also confidential, in the same way as your sessions work.

      📝 How to start a chat

      1. Open the app and tap Coaching.

      2. Browse your list of available coaches with the "Chat" feature.

      3. Tap the "Chat" button located beside the "Book" Button.

      4. Start your chat and your coach will reply as soon as possible!

      💡 Pro tip: Use chat for quick questions. When you’re ready for a deeper dive, book a full session with your coach.