How to Navigate and Book Leadership Coaching: Complete Guide

Note: You will need at least 2 coaching credits available to book a leadership coaching session. 

1. Watch Tutorial Video here

2. Access Guide Flyer here 

Step-by-Step Guide: How to Book a Session

Note: While the screenshots below show the desktop app, you can follow the exact same steps on your phone using the mobile app.

1. Tap Personal Coaching on your home screen (on the lower navigation bar for mobile).
   
2. Check Credits: Look at the top right corner to see your available credits and renewal date.
   
   ⚠️ Important: Credits do not roll over. Use them before they expire!
3. In the Category section, select Leadership Coaching.
   

   Note: If you don't see it, it means this category is not part of your employee benefit plan.

4. Explore their profile to see ratings, credentials, and their overview.

5. Once you are happy with a coach, click "Book", select a time and date, and click "Book Session"

6. Select the Duration:
   30-minute session = 1 credit
   60-minute session = 2 credits

7. Review Details & Privacy.

   A pop-up will appear to review final details.

   • Share Health Data: You can privately share your activity, workouts, sleep, biometrics, nutrition, and AI meeting summaries to give your coach better insights.
   • Finalize: Click on "Authorizations", agree to the privacy policy, and click "Continue".
     Learn more about Health Data Sharing here.

8.  Your booking is confirmed! Make sure to add it to your calendar so you don't miss it. You will receive an email before the meeting.

Extra: How to Cancel

Go to "My Coaching" to see your upcoming sessions and select the option to cancel.

• Note: Make sure to cancel at least 24 hours before your session.

Other Resources:

• Learn all the capabilities and assistance for Personal Coaching
• Chat with the Coaches before your session, and fill out the questionnaire.
• How to prepare for my Personal Coaching Session?
• How do I join my Personal Coaching Session?
• Sharing health data and daily habits directly with your coaches.
  
  

Support

Live Video Support
Schedule a live support session with our team for real-time, face-to-face help whenever you need it.
Learn more about how to book
[Book live support]

Email Support
Reach out to support@wellnesscoach.live for assistance. This contact is also available directly inside the app. Responses may take up to 24 hours.
[Email us]