How do I book a Personal Coaching Session?
You will learn how to select a coach, choose a date and time, complete the booking process, and all the capabilities inside of Personal Coaching
Watch tutorial video click here.
1. Find and Explore Coaches
- Navigate: Tap Personal Coaching (on the lower navigation bar for mobile).
- Check Credits: Look at the top right corner to see your available credits and renewal date.
⚠️ Important: Credits do not roll over. Use them before they expire!
- Chat: If enabled, you can message a coach directly to ask quick questions or check availability before booking.

Explore their profile to see ratings, credentials, and their overview.
- Chat With Your Coach: You can reach your coach via chat. Some coaches have in-app chat enabled for quick check-ins, availability questions, or general messaging.

3. Book a Session
Once you are happy with a coach, click "Book", select a time and date, and click "Book Session".

Select the Duration
- 30-minute session = 1 credit
- 60-minute session = 2 credits

4. Review Details & Privacy
A pop-up will appear to review final details.
- Share Health Data: You can privately share your activity, workouts, sleep, biometrics, nutrition, and AI meeting summaries to give your coach better insights.
- Finalize: Click on "Authorizations", agree to the privacy policy, and click "Continue".
Learn more about Health Data Sharing here.


7. Booking Confirmed
Your booking is confirmed! Make sure to add it to your calendar so you don't miss it. You will receive an email before the meeting.
Extra: How to Cancel
Go to "My Coaching" to see your upcoming sessions and select the option to cancel.
- Note: Make sure to cancel at least 24 hours before your session.
Other Resources:
- Learn all the capabilities and assistance for Personal Coaching
- Chat with the Coaches before your session, and fill out the questionnaire.
- How to prepare for my Personal Coaching Session?
- How do I join my Personal Coaching Session?
- Sharing health data and daily habits directly with your coaches.