Syncing to iPhone
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      Why aren't my steps syncing from Apple Health to Wellness Coach?

      If you've hit a road block with syncing your steps from the Apple Health app to Wellness Coach, don't worry, we've got your back. Here are some friendly tips to help you troubleshoot and get those steps syncing smoothly again

      First things first, make sure your steps have synced from your Apple Watch to the Apple Health app.

       

      Check App Permissions:

      1. Open the Apple Health app.
      2. Tap on your profile icon nestled in the top right-hand corner.
      3. Head to Privacy and click on Apps and Services.
      4. Look for Wellness Coach and tap it and make sure those permissions are toggled on(All green).

        

      If you're seeing your steps popping up on your Apple Health app and you've already given the green light with permissions, awesome! Now, let's give syncing a little nudge, by force syncing from the Wellness Coach app. 

       

      To force sync:

      1. Open the Wellness Coach App.
      2. Under Today's Progress tap on the step icon.
      3. At the bottom right-hand corner you will locate the SYNC button.

       

      Got questions or facing any bumps? Send us a message at support@wellnesscoach.live. We're here to ensure your experience is nothing short of fantastic!